General Inquires & Open Orders
Lead times, discounts, and other FAQ's
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Returns And Exchanges
For help with returns and exchanges, please start here.
Product Sizing
How to determine your Nicks Size!
Custom Boots
How custom can a handmade boot be?
Shipping Assistance
Assistance with shipping, FAQ's, and policys.
International Customer Support
All FAQ's for our international orders!
Boot Ownership
How to care for your boots of all varieties!
Are My Boots Broken?
Is it defective, or a unique handmade spark?
Repairs
For information on resoles, rebuilds, and repairs start here!
Contact Us
- Contact UsIf you still have questions or need assistance after reviewing the above articles, please feel free to reach out! If you have an urgent need, please call us.
- CallAll calls are answered in the order they are received. Mon - Fri, 9:30am - 5:30pm PST Sat 10:30am-3:00pm PST