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Shipping Assistance

5 articles

Assistance with shipping, FAQ's, and policys.


Shipping Costs

Shipping and handling costs are calculated automatically based on the weight of the product, and the destination it is being shipped to. Shipping costs cannot be edited or negotiated. A single pair of Nicks Boots typically weighs around 7-8 pounds an

Shipping Times and Order Tracking

Domestic shipping typically takes around 4-6 business days. Due to COVID-19, UPS is generally faster and easier to track than expedited USPS shipping. We are not responsible USPS expedited shipping delays. If you selected and paid for priority mail s

Lost or Stolen Packages

If you have not received a package, and the tracking says it was delivered or that the package could not be delivered, please file a claim with the carrier. Once they close your case investigation, please contact our customer service team with the cl

Damaged Packages

We apologize for the inconvenience. As we try our best to provide exceptional service, some factors like shipping and handling are outside of our control, and issues like this can happen.Please send us a photo of the broken/damaged item(s) you receiv

When will my non-boot items ship out?

All items on a single order are shipped out together.